Web Automation

Analyze comment sentiment and deliver messages to Mattermost

5 nodes 116 82 Automatic trigger
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Workflow Description

This automation captures new responses from Typeform surveys, processes the comment text through Google Cloud Natural Language to determine emotional tone, evaluates sentiment polarity through conditional logic, and routes relevant messages to appropriate Mattermost channels based on analysis results.

How it works

  1. 1.Receive new form submissions from Typeform in real time
  2. 2.Send comment text to Google Cloud Natural Language API for sentiment analysis
  3. 3.Evaluate sentiment score through conditional branching logic
  4. 4.Route notification message to the designated Mattermost channel based on outcome

Use cases

  • Flag negative customer feedback immediately for support team response
  • Capture positive testimonials in dedicated channels for team morale
  • Automatically categorize survey responses without manual classification

Requirements

  • Active Typeform account connected to n8n workflow
  • Valid API credentials for Google Cloud Natural Language service
  • Mattermost account with posting permissions in target channels

Service Value

Ready-made workflow template for automation delivery and service execution.

Apps Used

Typeform Trigger Google Cloud Natural Language Mattermost

Details

Trigger Automatic trigger
Nodes 5
Apps 3
Views 116
Downloads 82

How to Use

  1. 1.Click "Download Template"
  2. 2.Open your n8n dashboard
  3. 3.Go to Workflows > Import from File
  4. 4.Select downloaded file and configure credentials

Nodes Used (5)

Typeform Trigger

Set

#1

Google Cloud Natural Language

Google Cloud Natural Language

#2

IF

If

#3

Mattermost

Mattermost

#4

NoOp

No Op

#5