AI Agents

Intelligent SMS Automation with Twilio and AI

18 nodes 285 144 Automatic trigger
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Workflow Description

An advanced automation system that receives text messages via Twilio and processes them using an AI agent powered by OpenAI, maintaining conversation history in Redis for seamless context retention across interactions.

How it works

  1. 1.Receive incoming messages through Twilio trigger
  2. 2.Process messages with an OpenAI-powered AI agent
  3. 3.Store conversation context in Redis and memory buffer
  4. 4.Send intelligent replies back via Twilio

Use cases

  • Automated customer support responding to common inquiries via SMS
  • Smart reservation system handling booking requests from customers

Requirements

  • OpenAI API key with sufficient credits
  • Active Twilio account with verified phone number
  • Redis server for conversation storage

Service Value

Ideal as a smart automation service combining integrations and AI to produce ready-to-use results.

Apps Used

OpenAI Redis Memory Twilio AI Agent

Details

Trigger Automatic trigger
Nodes 18
Apps 5
Views 285
Downloads 144

How to Use

  1. 1.Click "Download Template"
  2. 2.Open your n8n dashboard
  3. 3.Go to Workflows > Import from File
  4. 4.Select downloaded file and configure credentials

Nodes Used (18)

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OpenAI Chat Model

OpenAI

#1

No Operation, do nothing

No Op

#2

Add to Messages Stack

Redis

#3

Should Continue?

If

#4

Window Buffer Memory

Memory Buffer Window

#5

Twilio Trigger

Set

#6

Get Latest Message Stack

Redis

#7

Sticky Note

Sticky Note

#8

Send Reply

Set

#9

Wait 5 seconds

Wait

#10

Get Chat History

Memory Manager

#11

Window Buffer Memory1

Memory Buffer Window

#12

Sticky Note1

Sticky Note

#13

Sticky Note2

Sticky Note

#14

Get Messages Buffer

Set

#15

Sticky Note3

Sticky Note

#16

Sticky Note4

Sticky Note

#17

AI Agent

Agent

#18