With AI prioritization
Workflow Description
An automation template that receives form submissions, processes them through an AI agent powered by OpenAI for analysis and priority classification, stores results in a database, and sends notifications via email and Slack to streamline request handling.
How it works
- 1.Receive submissions through the form trigger
- 2.Process requests with AI agent to analyze and assign priorities
- 3.Store analyzed results in Noco Db database
- 4.Send notifications via email and Slack channels
Use cases
- Manage support tickets with automatic urgent case detection and escalation
- Classify and respond to user inquiries based on importance and priority levels
Requirements
- Active OpenAI account with valid API key
- Configured Noco Db database for data storage
- Connected email and Slack workspace accounts
Service Value
Ideal as a smart automation service combining integrations and AI to produce ready-to-use results.
Apps Used
Details
How to Use
- 1.Click "Download Template"
- 2.Open your n8n dashboard
- 3.Go to Workflows > Import from File
- 4.Select downloaded file and configure credentials
Nodes Used (27)
Incident Form
Form Trigger
Assign Category
Agent
OpenAI Chat Model1
OpenAI
Structure Output Todoist Ready1
Output Parser Structured
Get incident definitions
Noco Db
Sticky Note
Sticky Note
Sticky Note1
Sticky Note
Insert Incident
Noco Db
Aggregate for AI parsing
Aggregate
On schedule or during flow
No Op
When clicking ‘Test workflow’
Manual Trigger
Task is not picked up after expected response
If
Send email to client
Email Send
Check status every day
Schedule Trigger
Send email to asignee
Email Send
Sticky Note2
Sticky Note
Get Unpicked Tasks
Noco Db
Get Unfinished Tasks
Noco Db
Task is not complete in expected time
If
Send email to client1
Email Send
If there is asignee email
If
If there is assignee slack
If
Slack to assignee
Slack
Sticky Note3
Sticky Note
Send another email to asignee
Email Send
Sticky Note4
Sticky Note
Format for Noco
Set