HR and IT help desk with audio transcription
Workflow Description
An intelligent HR and IT support system that receives employee requests via voice and text, analyzes them using AI, and delivers instant answers based on your organization's knowledge base stored in a Vector Store database.
How it works
- 1.Receive voice and text requests from employees through Telegram
- 2.Convert audio files to text using OpenAI's transcription
- 3.Split documents into manageable chunks for efficient processing
- 4.Search the intelligent database for relevant answers and information
- 5.Generate customized responses using an AI agent powered by OpenAI
- 6.Send answers back to the employee via Telegram instantly
Use cases
- Answer HR questions about leave policies, compensation, and procedures
- Resolve IT inquiries regarding systems, software, and technical issues
- Build and continuously improve your organization's knowledge base
Requirements
- Active OpenAI account with valid API credentials
- PostgreSQL database containing company policies and procedures
- Telegram Bot account for direct employee communication
Service Value
Ideal as a smart automation service combining integrations and AI to produce ready-to-use results.
Apps Used
Details
How to Use
- 1.Click "Download Template"
- 2.Open your n8n dashboard
- 3.Go to Workflows > Import from File
- 4.Select downloaded file and configure credentials
Nodes Used (27)
Sticky Note
Sticky Note
When clicking ‘Test workflow’
Manual Trigger
HTTP Request
HTTP Request
Extract from File
Extract From File
Sticky Note1
Sticky Note
Create HR Policies
Vector Store P G Vector
Embeddings OpenAI
OpenAI
Default Data Loader
Document Default Data Loader
Recursive Character Text Splitter
Text Splitter Recursive Character Text Splitter
Telegram Trigger
Set
Verify Message Type
Switch
OpenAI
OpenAI
Telegram1
Set
Unsupported Message Type
Set
AI Agent
Agent
OpenAI Chat Model
OpenAI
Postgres Chat Memory
Memory Postgres Chat
Answer questions with a vector store
Tool Vector Store
Postgres PGVector Store
Vector Store P G Vector
OpenAI Chat Model1
OpenAI
Embeddings OpenAI1
OpenAI
Telegram
Set
Edit Fields
Set
Sticky Note2
Sticky Note
Sticky Note3
Sticky Note
Sticky Note4
Sticky Note
Sticky Note5
Sticky Note