Enter user to
Workflow Description
Automation template for manual user entry and synchronization to Zammad ticketing system. Includes conditional logic, data splitting, dataset comparison to prevent duplicates, and intelligent data merging for support operations.
How it works
- 1.Trigger manual workflow execution to initiate user data entry
- 2.Send HTTP request to retrieve or transmit user information
- 3.Split data and apply conditional logic for validation checks
- 4.Compare datasets to identify existing users and avoid duplicates
- 5.Create or update user records in Zammad system
- 6.Merge results and log operation completion
Use cases
- Import new user lists directly into ticketing system
- Synchronize employee or customer data from external systems
- Prevent duplicate entries during recurring data imports
Requirements
- Active Zammad API connection with valid credentials
- Clear definition of expected user data format
- Required fields: email address or unique user identifier
Service Value
Ready-made workflow template for automation delivery and service execution.
Apps Used
Details
How to Use
- 1.Click "Download Template"
- 2.Open your n8n dashboard
- 3.Go to Workflows > Import from File
- 4.Select downloaded file and configure credentials
Nodes Used (17)
When clicking ‘Test workflow’
Manual Trigger
Note1
Sticky Note
Get Groups from Entra
HTTP Request
Remove outer Array
Split Out
Select Entra Zammad default Group
If
Remove outer Array from Entra User
Split Out
Zammad Univeral User Object
Set
Get Zammad Users
Zammad
Merge
Merge
Get Members of the default group
HTTP Request
Find new Zammad Users
Set
Update Zammad User
Zammad
Create Zammad User
Zammad
Deactivate Zammad User
Zammad
Find removed Users
Set
If
If
Select only active Users and entra_obect_type="user"
If