Developer & DevOps
Update all roles to the default values
10 nodes
215
99
Automatic trigger
Workflow Description
An automated workflow that resets all system roles to their default values in Zammad without manual intervention. It retrieves current configurations and applies updates efficiently through a reliable API interface.
How it works
- 1.Initiate the workflow manually to begin the role restoration process
- 2.Extract default role settings from Zammad database
- 3.Apply default values to all registered roles in the system
- 4.Verify update status using conditional logic checks
- 5.Send HTTP request to confirm changes on the Zammad platform
- 6.Convert operation results into a documented report file
Use cases
- Reset user role permissions following a major Zammad system update
- Standardize role permissions after unintended modifications or data corruption
Requirements
- Full administrative access to your Zammad account
- Knowledge of the default role values configured in your system
Service Value
Ready-made workflow template for automation delivery and service execution.
Apps Used
Zammad
Details
Trigger
Automatic trigger
Nodes
10
Apps
1
Views
215
Downloads
99
How to Use
- 1.Click "Download Template"
- 2.Open your n8n dashboard
- 3.Go to Workflows > Import from File
- 4.Select downloaded file and configure credentials
Nodes Used (10)
When clicking ‘Test workflow’
Manual Trigger
Zammad Univeral User Object
Set
Get all Users
Zammad
If
If
Get all Roles
HTTP Request
Basic Variables
Set
Zammad Univeral Role Object
Set
Convert to Excel Roles
Convert To File
Filter Roles if needed
If
Update Users to default Role(s)
HTTP Request