Enter contacts to

How it works

1. 1.Activate manual trigger to receive contact data
2. 2.Process and format received data, mapping relevant fields
3. 3.Compare new contacts against existing entries in the system
4. 4.Merge matching data or flag for addition when different
5. 5.Send request to Zammad to register or update contacts

Use cases

• Import new contact lists into the ticket management system
• Automatically update existing customer data when fresh information arrives
• Prevent duplicate contacts through intelligent comparison logic

Requirements

• Valid Zammad access credentials with contact management permissions
• Standardized data format for incoming contacts including email, phone, and name
• Understanding of Zammad data structure and available contact fields

Service Value

Ready-made workflow template for automation delivery and service execution.