Developer & DevOps
WhatsApp automation
8 nodes
237
120
Webhook
Workflow Description
This automation template receives WhatsApp messages through an external application, processes them conditionally, sends automatic replies or routes them based on message content, and logs notes for follow-up actions and tracking.
How it works
- 1.Receive incoming WhatsApp message via webhook trigger
- 2.Evaluate message content and check specific conditions
- 3.Send automatic reply or route message based on matching condition
- 4.Log message details and actions taken for record keeping
Use cases
- Auto-respond to common customer inquiries and FAQs
- Route incoming messages to appropriate departments based on keywords
Requirements
- External application supporting webhooks for WhatsApp integration
- Active WhatsApp Business account connected to n8n
Service Value
Ready-made workflow template for automation delivery and service execution.
Apps Used
WhatsApp
Details
Trigger
Webhook
Nodes
8
Apps
1
Views
237
Downloads
120
How to Use
- 1.Click "Download Template"
- 2.Open your n8n dashboard
- 3.Go to Workflows > Import from File
- 4.Select downloaded file and configure credentials
Nodes Used (8)
Verify
Webhook
Respond to Webhook
Webhook
Echo the message back
Whats App
Is message?
If
Sticky Note
Sticky Note
Sticky Note1
Sticky Note
Sticky Note2
Sticky Note
Respond
Webhook