AI Agents

Intelligent AI agent answering customer questions from WooCommerce knowledge base

25 nodes 305 174 Automatic trigger
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Workflow Description

Automation that combines OpenAI's advanced model with retrieval-augmented generation (RAG) to deliver instant, contextual answers to customer inquiries based on your WooCommerce store data, while maintaining conversation history and memory throughout each session.

How it works

  1. 1.Trigger the agent via chat interface to receive incoming customer inquiries
  2. 2.Search the stored knowledge base in Qdrant vector database for relevant product information
  3. 3.Call OpenAI to generate intelligent responses based on retrieved data
  4. 4.Maintain conversation context through memory buffer for consistent multi-turn dialogues

Use cases

  • Automatically answer product, pricing, and shipping questions without manual intervention
  • Generate smart product recommendations tailored to customer questions
  • Publish customer service responses to X/Twitter for public engagement

Requirements

  • Valid OpenAI API key with sufficient quota
  • Active WooCommerce connection with up-to-date product database
  • OpenAI embedding model to convert text into searchable vectors

Service Value

Ideal as a smart automation service combining integrations and AI to produce ready-to-use results.

Apps Used

Chat Trigger Memory Tool OpenAI Vector Store Twitter/X Google Drive Document Default Data Loader Text Splitter AI Agent

Details

Trigger Automatic trigger
Nodes 25
Apps 10
Views 305
Downloads 174

How to Use

  1. 1.Click "Download Template"
  2. 2.Open your n8n dashboard
  3. 3.Go to Workflows > Import from File
  4. 4.Select downloaded file and configure credentials

Nodes Used (25)

/

When chat message received

Chat Trigger

#1

Window Buffer Memory

Memory Buffer Window

#2

Calculator

Tool Calculator

#3

Edit Fields

Set

#4

OpenAI Chat Model

OpenAI

#5

RAG

Tool Vector Store

#6

Qdrant Vector Store

Vector Store Qdrant

#7

Embeddings OpenAI

OpenAI

#8

OpenAI Chat Model1

OpenAI

#9

personal_shopper

Woo Commerce Tool

#10

Information Extractor

Information Extractor

#11

OpenAI Chat Model2

OpenAI

#12

Google Drive2

Google Drive

#13

Google Drive1

Google Drive

#14

Embeddings OpenAI3

OpenAI

#15

Default Data Loader2

Document Default Data Loader

#16

Token Splitter1

Text Splitter Token Splitter

#17

When clicking ‘Test workflow’

Manual Trigger

#18

HTTP Request

HTTP Request

#19

Sticky Note

Sticky Note

#20

Qdrant Vector Store1

Vector Store Qdrant

#21

Sticky Note1

Sticky Note

#22

Sticky Note2

Sticky Note

#23

Sticky Note3

Sticky Note

#24

AI Agent

Agent

#25

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