Developer & DevOps
Sync Zendesk tickets and create GitHub issues
7 nodes
285
150
Webhook
Workflow Description
Workflow that receives Zendesk ticket notifications via webhook, applies conditional filtering based on priority and criteria, then automatically creates corresponding issues in GitHub to streamline bug tracking and improve coordination between support and development teams.
How it works
- 1.Receive Zendesk ticket alert through webhook trigger
- 2.Evaluate ticket priority and predefined conditions
- 3.Create issue in the designated GitHub repository
Use cases
- Track customer-reported bugs directly within your GitHub workflow
- Reduce delays in transferring support issues to your development team
Requirements
- Active Zendesk account with webhook functionality enabled
- GitHub repository with write access permissions
- API credentials or authentication token for both services
Service Value
Ready-made workflow template for automation delivery and service execution.
Apps Used
Zendesk
GitHub
Details
Trigger
Webhook
Nodes
7
Apps
2
Views
285
Downloads
150
How to Use
- 1.Click "Download Template"
- 2.Open your n8n dashboard
- 3.Go to Workflows > Import from File
- 4.Select downloaded file and configure credentials
Nodes Used (7)
Get ticket
Zendesk
IF
If
Update ticket
Zendesk
Determine
Function
Create issue
Github
Create comment on existing issue
Github
On new Zendesk ticket
Webhook