WhatsApp automation
Workflow Description
An intelligent WhatsApp automation system using an AI agent powered by OpenAI. It processes incoming messages, maintains conversation context in memory, searches a vector database for relevant information, and delivers contextual responses automatically.
How it works
- 1.Receive WhatsApp message and trigger workflow automatically
- 2.Load and process documents, splitting them into searchable chunks
- 3.Search vector store and retrieve relevant context
- 4.Process request through AI agent while maintaining conversation history
- 5.Send intelligent reply back through WhatsApp
Use cases
- Automated customer support with context-aware responses from knowledge bases
- Employee inquiry handling with memory-aware AI assistance
Requirements
- Active OpenAI API account for language models and embeddings
- WhatsApp Business account connected to n8n
Service Value
Ideal as a smart automation service combining integrations and AI to produce ready-to-use results.
Apps Used
Details
How to Use
- 1.Click "Download Template"
- 2.Open your n8n dashboard
- 3.Go to Workflows > Import from File
- 4.Select downloaded file and configure credentials
Nodes Used (28)
WhatsApp Trigger
Whats App Trigger
OpenAI Chat Model
OpenAI
Window Buffer Memory
Memory Buffer Window
Vector Store Tool
Tool Vector Store
Embeddings OpenAI
OpenAI
OpenAI Chat Model1
OpenAI
When clicking ‘Test workflow’
Manual Trigger
Embeddings OpenAI1
OpenAI
Default Data Loader
Document Default Data Loader
Recursive Character Text Splitter
Text Splitter Recursive Character Text Splitter
Extract from File
Extract From File
get Product Brochure
HTTP Request
Reply To User
Whats App
Reply To User1
Whats App
Product Catalogue
Vector Store In Memory
Sticky Note
Sticky Note
Sticky Note1
Sticky Note
Create Product Catalogue
Vector Store In Memory
Sticky Note2
Sticky Note
Sticky Note3
Sticky Note
Sticky Note4
Sticky Note
Sticky Note5
Sticky Note
Sticky Note6
Sticky Note
Sticky Note7
Sticky Note
Handle Message Types
Switch
Sticky Note8
Sticky Note
Sticky Note9
Sticky Note
AI Sales Agent
Agent