Communication

Receive requests via webhook and generate intelligent responses

27 nodes 140 71 Webhook
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Workflow Description

An automated workflow that captures incoming requests through a webhook, processes them using an AI agent powered by OpenAI, records data in Google Sheets, creates detailed documents in Google Docs, and sends confirmation notifications via Outlook.

How it works

  1. 1.Receive request through webhook and pass it to the intelligent agent
  2. 2.Process the request with OpenAI and generate an appropriate response
  3. 3.Record data and results in Google Sheets
  4. 4.Create a detailed document in Google Docs
  5. 5.Send confirmation notification via Outlook

Use cases

  • Automate customer inquiry responses from multiple sources in real time
  • Generate comprehensive reports with automatic Google Docs documentation
  • Streamline team communication between sales and support via Outlook alerts

Requirements

  • Valid OpenAI API key
  • Google account with access permissions to Sheets and Docs
  • Active Outlook email account for sending notifications
  • Defined webhook endpoint in the external application

Service Value

Ideal as a smart automation service combining integrations and AI to produce ready-to-use results.

Apps Used

AI Agent OpenAI Google Sheets Outlook Google Docs

Details

Trigger Webhook
Nodes 27
Apps 5
Views 140
Downloads 71

How to Use

  1. 1.Click "Download Template"
  2. 2.Open your n8n dashboard
  3. 3.Go to Workflows > Import from File
  4. 4.Select downloaded file and configure credentials

Nodes Used (27)

/

Customer Lead AI Agent

Agent

#1

OpenAI Chat Model

OpenAI

#2

Abbriviations

Google Sheets Tool

#3

Lead Body

Set

#4

Source Website and Status Open

If

#5

Microsoft Outlook

Microsoft Outlook

#6

Email Body Text Generated by AI

Set

#7

Fields for Outlook

Code

#8

Email Body for Outlook

Code

#9

Inquiry has Notes

If

#10

Inquiry is Valid?

If

#11

Company Profile

Google Docs Tool

#12

Company Policies

Google Docs Tool

#13

Company Contact Database

Google Sheets Tool

#14

Sticky Note4

Sticky Note

#15

Sticky Note6

Sticky Note

#16

Sticky Note

Sticky Note

#17

Sticky Note2

Sticky Note

#18

Sticky Note7

Sticky Note

#19

Sticky Note12

Sticky Note

#20

Sticky Note13

Sticky Note

#21

Sticky Note14

Sticky Note

#22

Sticky Note11

Sticky Note

#23

Sticky Note16

Sticky Note

#24

Get Lead Data from ERPNext

HTTP Request

#25

Sticky Note10

Sticky Note

#26

Webhook

Webhook

#27