Privacy Policy

Last updated: March 2026

Privacy Policy — DROPIDEA

Last updated: March 2026

Welcome to DROPIDEA (دروب أيديا). We value your privacy and are committed to protecting your personal data. This Privacy Policy describes how we collect, use, share, and protect your information when you visit our website dropidea.com or use our digital services.

1. Who We Are

DROPIDEA is a full-service digital agency headquartered in the Hashemite Kingdom of Jordan. We offer a comprehensive range of services including: website design, app development, visual identity design, search engine optimization (SEO), AI chatbot solutions, social media management, voice recording, video and motion graphics production, translation services, digital marketing, maintenance, and content management.

2. Information We Collect

We collect various types of information in order to provide and improve our services:

2.1 Personal Information You Voluntarily Provide

  • Full name
  • Email address
  • Phone number and WhatsApp number
  • Company or organization name
  • Business address
  • Payment and billing information
  • Any information you submit through contact forms or service requests

2.2 Information We Collect Automatically

  • Internet Protocol (IP) address
  • Browser type and version
  • Operating system
  • Pages visited on our website, along with date and time of visit
  • Time spent on each page
  • Referring source (the website you came from)
  • Device information (mobile phone, computer, tablet)
  • Cookie data and similar tracking technologies

2.3 Information from Third Parties

We may receive information about you from social media platforms, business partners, or analytics service providers when you interact with our ads or content on those platforms.

3. How We Use Your Information

We use the collected information for the following purposes:

  1. Service Delivery: To execute agreed-upon projects such as website design, app development, and visual identity creation.
  2. Communication: To respond to your inquiries, send project updates, and provide technical support.
  3. Service Improvement: To analyze how our website is used and improve the user experience.
  4. Marketing: To send promotional offers and newsletters (with your prior consent).
  5. Security: To protect our website and services from unauthorized or unlawful use.
  6. Legal Compliance: To comply with applicable laws and regulations in the Hashemite Kingdom of Jordan.
  7. Analytics: To prepare anonymized statistical reports on website performance and marketing campaigns.

4. Information Sharing

We never sell your personal information. We may share your data only in the following circumstances:

  • Service Providers: We work with trusted third parties who help us operate our business (such as hosting services, payment gateways, analytics tools, and email services).
  • Legal Requirements: When required by law, court order, or legal proceedings.
  • Rights Protection: When we believe in good faith that sharing is necessary to protect our rights, your safety, or the safety of others.
  • With Your Consent: In any other cases after obtaining your explicit consent.

5. Cookies

We use cookies and similar technologies to enhance your experience on our website. These include:

  • Essential Cookies: Required for the website to function properly and ensure security.
  • Analytical Cookies: To understand how visitors interact with the website.
  • Marketing Cookies: To display personalized ads based on your interests.
  • Functional Cookies: To remember your preferences such as language selection.

For more details, please refer to our Cookie Policy.

6. Data Security

We implement strict security measures to protect your personal data, including:

  • Data encryption during transit using SSL/TLS protocols
  • Restricting access to personal data to authorized personnel only
  • Regular security audits of our systems
  • Advanced firewalls and intrusion detection systems
  • Regular data backups
  • Strong password policies

Despite our best efforts, no system can guarantee absolute 100% security. We recommend that you keep your login credentials confidential.

7. Your Rights (GDPR Compliance)

Under the General Data Protection Regulation (GDPR) and applicable local laws, you have the right to:

  1. Right of Access: Request a copy of the personal data we hold about you.
  2. Right to Rectification: Request correction of any inaccurate or incomplete data.
  3. Right to Erasure: Request deletion of your personal data under certain circumstances ("Right to be Forgotten").
  4. Right to Restrict Processing: Request restriction of the processing of your data in specific cases.
  5. Right to Data Portability: Obtain your data in a structured, commonly used, and machine-readable format.
  6. Right to Object: Object to the processing of your data for direct marketing purposes.
  7. Right to Withdraw Consent: Withdraw your consent at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, please contact us at: [email protected]. We will respond to your request within a maximum of 30 days.

8. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. After the retention period expires, data is securely deleted or anonymized.

9. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child below the legal age, we will take immediate steps to delete it.

10. External Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of those websites. We encourage you to review the privacy policies of every website you visit.

11. International Data Transfers

Your data may be stored and processed on servers located outside your country of residence. In such cases, we ensure that an adequate level of protection is provided in accordance with international standards and applicable data protection laws.

12. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. The updated version will be posted on this page with the date of last modification. We encourage you to review this policy periodically to stay informed of any changes.

13. Contact Us

If you have any questions or concerns about this Privacy Policy or our data protection practices, please contact us:

For any inquiries

[email protected]
Contact Us